I'd arrived home to a heavy parcel in the mail. I was fairly certain it was the workbook and materials for the life-coaching course I was starting next month. Not having time to open it, I jumped in the car and whizzed off to my next appointment. Upon arriving, I had time to spare and tore the parcel open to reveal my books, a welcoming letter and small gift wrapped in pink tissue paper. My heart raced with excitement, I couldn’t wait to get started with this course.